Training & Resources for Hospices

Hospices receive their PEPPER via PEPPER Resources Portal at

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Current PEPPER User's Guide:


  • View a list of the 4 MAC jurisdictions and the number of hospices in each jurisdiction in total and by state for PEPPER version Q4FY13 (XLS).

PEPPER training Update, October 2014:

  • Hospice PEPPER Update (Duration: 58:22): This session reviews what has changed and what has stayed the same in the new Q4FY13 Hospice PEPPER (versus the prior Q4FY12 Hospice PEPPER). Several commonly-asked questions are addressed, and there is a demonstration of the new method to access the Hospice PEPPER via the new secure PEPPER portal.
  • Download the PowerPoint slides (PDF) for the Hospice PEPPER training session.

PEPPER Training, August 2014:

  • Hospice PEPPER Training: Session 1 (Duration: 37:02): This session reviews the PEPPER for Hospices. It includes the history and background of PEPPER and a description of the areas at risk for improper Medicare payments. It also discusses percents and percentiles and the comparison groups.
  • Hospice PEPPER Training: Session 2 (Duration: 23:18): This session walks through a demonstration Hospice PEPPER and reviews each of the reports included.
  • Hospice PEPPER Training Session 3 (Duration: 24:29): This session reviews how hospices can use PEPPER, how the Hospice PEPPER is distributed, and resources available for assisting PEPPER users.
  • Download the PowerPoint slides (PDF) for the Hospice PEPPER training session.

Demonstration PEPPER:

  • Demonstration PEPPER version Q4FY13 (XLS, updated 3/19/2014)

Other Resources: